Customer Service
Customer Service:
Please direct all inquiries to:
amberlynjewelry86@gmail.com
Timing of Orders:
I do the best to fulfill all orders either the same business day or next business day, depending on inventory.
Shipping:
All orders are filled and shipped out Monday-Friday, US postal service.
Product Care:
Each piece of jewelry is hand-crafted and therefore delicate. Please use appropriate care to enjoy my jewelry for a long time. I use quality materials and I recommend gently wiping the metal surface with a polishing cloth if necessary. Because all stones used are semi-precious and natural pearls, they may vary in shape and size. This just means that each piece is unique.
Refunds and Exchanges:
No refunds, however, please email me if you have any specific concerns or issues with your purchase.